Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J1
Jason 14974
VM0014974Goldmember14974@example.test · +601110014974 · Preferred outlet: OPLUMO Outlet 15
App UserFamily
Consent Status
Opted Out
Points Balance
2,527
Current loyalty balance
Lifetime Spend
RM 3,159
Across 30 visits
Total Visits
30
Since 2025-04-25
Average Order Value
RM 85
Member AOV
Preferred Outlet
OPLUMO Outlet 15
Most visited location
Last Visit
10d
2026-09-29
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
2,527 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-29 · OPLUMO Outlet 15
Outlet purchase
2026-09-17 · Member activity · RM 63.75
App session
2026-09-05 · OPLUMO Outlet 15
Points credited
2026-08-24 · Member activity · RM 72.25
Win-back campaign delivered
2026-08-12 · OPLUMO Outlet 15
Outlet purchase
2026-07-31 · Member activity · RM 80.75
Points credited
2026-07-19 · OPLUMO Outlet 15
Outlet purchase
2026-07-07 · Member activity · RM 89.25