Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
H1
Hakim 14972
VM0014972Membermember14972@example.test · +601110014972 · Preferred outlet: OPLUMO Outlet 13
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
547
Current loyalty balance
Lifetime Spend
RM 684
Across 5 visits
Total Visits
5
Since 2026-06-29
Average Order Value
RM 179
Member AOV
Preferred Outlet
OPLUMO Outlet 13
Most visited location
Last Visit
30d
2026-09-09
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
547 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-09 · OPLUMO Outlet 13
Outlet purchase
2026-08-28 · Member activity · RM 134.25
App session
2026-08-16 · OPLUMO Outlet 13
Points credited
2026-08-04 · Member activity · RM 152.15
Win-back campaign delivered
2026-07-23 · OPLUMO Outlet 13
Outlet purchase
2026-07-11 · Member activity · RM 170.05
Points credited
2026-06-29 · OPLUMO Outlet 13
Outlet purchase
2026-06-17 · Member activity · RM 187.95