Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Aiman 14964
VM0014964Goldmember14964@example.test · +601110014964 · Preferred outlet: OPLUMO Outlet 5
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
2,587
Current loyalty balance
Lifetime Spend
RM 3,235
Across 42 visits
Total Visits
42
Since 2024-06-28
Average Order Value
RM 83
Member AOV
Preferred Outlet
OPLUMO Outlet 5
Most visited location
Last Visit
95d
2026-07-06
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
2,587 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-07-06 · OPLUMO Outlet 5
Outlet purchase
2026-06-24 · Member activity · RM 62.25
App session
2026-06-12 · OPLUMO Outlet 5
Points credited
2026-05-31 · Member activity · RM 70.55
Win-back campaign delivered
2026-05-19 · OPLUMO Outlet 5
Outlet purchase
2026-05-07 · Member activity · RM 78.85
Points credited
2026-04-25 · OPLUMO Outlet 5
Outlet purchase
2026-04-13 · Member activity · RM 87.15