Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D1
Daniel 14958
VM0014958Silvermember14958@example.test · +601110014958 · Preferred outlet: OPLUMO Outlet 16
App UserFamily
Consent Status
Opted In
Points Balance
1,399
Current loyalty balance
Lifetime Spend
RM 1,749
Across 24 visits
Total Visits
24
Since 2025-07-29
Average Order Value
RM 61
Member AOV
Preferred Outlet
OPLUMO Outlet 16
Most visited location
Last Visit
23d
2026-09-16
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,399 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-16 · OPLUMO Outlet 16
Outlet purchase
2026-09-04 · Member activity · RM 45.75
App session
2026-08-23 · OPLUMO Outlet 16
Points credited
2026-08-11 · Member activity · RM 51.85
Win-back campaign delivered
2026-07-30 · OPLUMO Outlet 16
Outlet purchase
2026-07-18 · Member activity · RM 57.95
Points credited
2026-07-06 · OPLUMO Outlet 16
Outlet purchase
2026-06-24 · Member activity · RM 64.05