Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D1
Daniel 14946
VM0014946Membermember14946@example.test · +601110014946 · Preferred outlet: OPLUMO Outlet 4
LunchNew Joiner
Consent Status
Opted Out
Points Balance
521
Current loyalty balance
Lifetime Spend
RM 652
Across 26 visits
Total Visits
26
Since 2025-06-25
Average Order Value
RM 30
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
21d
2026-09-18
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
521 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-18 · OPLUMO Outlet 4
Outlet purchase
2026-09-06 · Member activity · RM 22.50
App session
2026-08-25 · OPLUMO Outlet 4
Points credited
2026-08-13 · Member activity · RM 25.50
Win-back campaign delivered
2026-08-01 · OPLUMO Outlet 4
Outlet purchase
2026-07-20 · Member activity · RM 28.50
Points credited
2026-07-08 · OPLUMO Outlet 4
Outlet purchase
2026-06-26 · Member activity · RM 31.50