Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Aiman 14940
VM0014940Platinummember14940@example.test · +601110014940 · Preferred outlet: OPLUMO Outlet 15
DeliveryBirthday Soon
Consent Status
Opted Out
Points Balance
7,705
Current loyalty balance
Lifetime Spend
RM 9,632
Across 44 visits
Total Visits
44
Since 2024-04-23
Average Order Value
RM 177
Member AOV
Preferred Outlet
OPLUMO Outlet 15
Most visited location
Last Visit
125d
2026-06-06
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Platinum tier
Membership & rewards
Platinum member
7,705 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-06 · OPLUMO Outlet 15
Outlet purchase
2026-05-25 · Member activity · RM 132.75
App session
2026-05-13 · OPLUMO Outlet 15
Points credited
2026-05-01 · Member activity · RM 150.45
Win-back campaign delivered
2026-04-19 · OPLUMO Outlet 15
Outlet purchase
2026-04-07 · Member activity · RM 168.15
Points credited
2026-03-26 · OPLUMO Outlet 15
Outlet purchase
2026-03-14 · Member activity · RM 185.85