Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N1
Nurul 14937
VM0014937Membermember14937@example.test · +601110014937 · Preferred outlet: OPLUMO Outlet 12
FamilyDelivery
Consent Status
Opted In
Points Balance
685
Current loyalty balance
Lifetime Spend
RM 856
Across 11 visits
Total Visits
11
Since 2026-01-04
Average Order Value
RM 90
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
98d
2026-07-03
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
685 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-07-03 · OPLUMO Outlet 12
Outlet purchase
2026-06-21 · Member activity · RM 67.50
App session
2026-06-09 · OPLUMO Outlet 12
Points credited
2026-05-28 · Member activity · RM 76.50
Win-back campaign delivered
2026-05-16 · OPLUMO Outlet 12
Outlet purchase
2026-05-04 · Member activity · RM 85.50
Points credited
2026-04-22 · OPLUMO Outlet 12
Outlet purchase
2026-04-10 · Member activity · RM 94.50