Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Arun 01492
VM0001492Silvermember1492@example.test · +601110001492 · Preferred outlet: OPLUMO Outlet 14
DeliveryBirthday Soon
Consent Status
Opted Out
Points Balance
2,109
Current loyalty balance
Lifetime Spend
RM 2,637
Across 24 visits
Total Visits
24
Since 2025-07-26
Average Order Value
RM 128
Member AOV
Preferred Outlet
OPLUMO Outlet 14
Most visited location
Last Visit
26d
2026-09-13
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
2,109 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-13 · OPLUMO Outlet 14
Outlet purchase
2026-09-01 · Member activity · RM 96.00
App session
2026-08-20 · OPLUMO Outlet 14
Points credited
2026-08-08 · Member activity · RM 108.80
Win-back campaign delivered
2026-07-27 · OPLUMO Outlet 14
Outlet purchase
2026-07-15 · Member activity · RM 121.60
Points credited
2026-07-03 · OPLUMO Outlet 14
Outlet purchase
2026-06-21 · Member activity · RM 134.40