Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Arun 14908
VM0014908Silvermember14908@example.test · +601110014908 · Preferred outlet: OPLUMO Outlet 17
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
1,054
Current loyalty balance
Lifetime Spend
RM 1,318
Across 27 visits
Total Visits
27
Since 2025-02-25
Average Order Value
RM 45
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
123d
2026-06-08
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,054 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-08 · OPLUMO Outlet 17
Outlet purchase
2026-05-27 · Member activity · RM 33.75
App session
2026-05-15 · OPLUMO Outlet 17
Points credited
2026-05-03 · Member activity · RM 38.25
Win-back campaign delivered
2026-04-21 · OPLUMO Outlet 17
Outlet purchase
2026-04-09 · Member activity · RM 42.75
Points credited
2026-03-28 · OPLUMO Outlet 17
Outlet purchase
2026-03-16 · Member activity · RM 47.25