Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
WJ
Wei Jian 14906
VM0014906Membermember14906@example.test · +601110014906 · Preferred outlet: OPLUMO Outlet 15
LunchNew Joiner
Consent Status
Opted In
Points Balance
19
Current loyalty balance
Lifetime Spend
RM 24
Across 1 visits
Total Visits
1
Since 2026-09-13
Average Order Value
RM 29
Member AOV
Preferred Outlet
OPLUMO Outlet 15
Most visited location
Last Visit
8d
2026-10-01
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
19 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-01 · OPLUMO Outlet 15
Outlet purchase
2026-09-19 · Member activity · RM 21.75
App session
2026-09-07 · OPLUMO Outlet 15
Points credited
2026-08-26 · Member activity · RM 24.65
Win-back campaign delivered
2026-08-14 · OPLUMO Outlet 15
Outlet purchase
2026-08-02 · Member activity · RM 27.55
Points credited
2026-07-21 · OPLUMO Outlet 15
Outlet purchase
2026-07-09 · Member activity · RM 30.45