Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
H1
Hakim 14888
VM0014888Membermember14888@example.test · +601110014888 · Preferred outlet: OPLUMO Outlet 14
High ValueWeekend
Consent Status
Opted Out
Points Balance
77
Current loyalty balance
Lifetime Spend
RM 96
Across 2 visits
Total Visits
2
Since 2026-09-05
Average Order Value
RM 40
Member AOV
Preferred Outlet
OPLUMO Outlet 14
Most visited location
Last Visit
16d
2026-09-23
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
77 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-23 · OPLUMO Outlet 14
Outlet purchase
2026-09-11 · Member activity · RM 30.00
App session
2026-08-30 · OPLUMO Outlet 14
Points credited
2026-08-18 · Member activity · RM 34.00
Win-back campaign delivered
2026-08-06 · OPLUMO Outlet 14
Outlet purchase
2026-07-25 · Member activity · RM 38.00
Points credited
2026-07-13 · OPLUMO Outlet 14
Outlet purchase
2026-07-01 · Member activity · RM 42.00