Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Arun 14884
VM0014884Goldmember14884@example.test · +601110014884 · Preferred outlet: OPLUMO Outlet 10
DeliveryBirthday Soon
Consent Status
Opted Out
Points Balance
3,098
Current loyalty balance
Lifetime Spend
RM 3,873
Across 29 visits
Total Visits
29
Since 2025-05-19
Average Order Value
RM 177
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
4d
2026-10-05
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
3,098 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-05 · OPLUMO Outlet 10
Outlet purchase
2026-09-23 · Member activity · RM 132.75
App session
2026-09-11 · OPLUMO Outlet 10
Points credited
2026-08-30 · Member activity · RM 150.45
Win-back campaign delivered
2026-08-18 · OPLUMO Outlet 10
Outlet purchase
2026-08-06 · Member activity · RM 168.15
Points credited
2026-07-25 · OPLUMO Outlet 10
Outlet purchase
2026-07-13 · Member activity · RM 185.85