Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Aiman 14880
VM0014880Membermember14880@example.test · +601110014880 · Preferred outlet: OPLUMO Outlet 6
High ValueWeekend
Consent Status
Opted In
Points Balance
297
Current loyalty balance
Lifetime Spend
RM 372
Across 3 visits
Total Visits
3
Since 2026-07-27
Average Order Value
RM 107
Member AOV
Preferred Outlet
OPLUMO Outlet 6
Most visited location
Last Visit
38d
2026-09-01
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
297 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-01 · OPLUMO Outlet 6
Outlet purchase
2026-08-20 · Member activity · RM 80.25
App session
2026-08-08 · OPLUMO Outlet 6
Points credited
2026-07-27 · Member activity · RM 90.95
Win-back campaign delivered
2026-07-15 · OPLUMO Outlet 6
Outlet purchase
2026-07-03 · Member activity · RM 101.65
Points credited
2026-06-21 · OPLUMO Outlet 6
Outlet purchase
2026-06-09 · Member activity · RM 112.35