Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N1
Nurul 14877
VM0014877Membermember14877@example.test · +601110014877 · Preferred outlet: OPLUMO Outlet 3
New JoinerHigh Value
Consent Status
Opted In
Points Balance
210
Current loyalty balance
Lifetime Spend
RM 263
Across 11 visits
Total Visits
11
Since 2025-10-30
Average Order Value
RM 30
Member AOV
Preferred Outlet
OPLUMO Outlet 3
Most visited location
Last Visit
164d
2026-04-28
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
210 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-28 · OPLUMO Outlet 3
Outlet purchase
2026-04-16 · Member activity · RM 22.50
App session
2026-04-04 · OPLUMO Outlet 3
Points credited
2026-03-23 · Member activity · RM 25.50
Win-back campaign delivered
2026-03-11 · OPLUMO Outlet 3
Outlet purchase
2026-02-27 · Member activity · RM 28.50
Points credited
2026-02-15 · OPLUMO Outlet 3
Outlet purchase
2026-02-03 · Member activity · RM 31.50