Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
H1
Hakim 14876
VM0014876Goldmember14876@example.test · +601110014876 · Preferred outlet: OPLUMO Outlet 2
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
4,131
Current loyalty balance
Lifetime Spend
RM 5,164
Across 42 visits
Total Visits
42
Since 2024-09-19
Average Order Value
RM 106
Member AOV
Preferred Outlet
OPLUMO Outlet 2
Most visited location
Last Visit
12d
2026-09-27
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
4,131 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-27 · OPLUMO Outlet 2
Outlet purchase
2026-09-15 · Member activity · RM 79.50
App session
2026-09-03 · OPLUMO Outlet 2
Points credited
2026-08-22 · Member activity · RM 90.10
Win-back campaign delivered
2026-08-10 · OPLUMO Outlet 2
Outlet purchase
2026-07-29 · Member activity · RM 100.70
Points credited
2026-07-17 · OPLUMO Outlet 2
Outlet purchase
2026-07-05 · Member activity · RM 111.30