Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Aiman 14844
VM0014844Silvermember14844@example.test · +601110014844 · Preferred outlet: OPLUMO Outlet 4
DeliveryBirthday Soon
Consent Status
Opted Out
Points Balance
1,877
Current loyalty balance
Lifetime Spend
RM 2,346
Across 42 visits
Total Visits
42
Since 2024-08-19
Average Order Value
RM 49
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
43d
2026-08-27
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,877 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-08-27 · OPLUMO Outlet 4
Outlet purchase
2026-08-15 · Member activity · RM 36.75
App session
2026-08-03 · OPLUMO Outlet 4
Points credited
2026-07-22 · Member activity · RM 41.65
Win-back campaign delivered
2026-07-10 · OPLUMO Outlet 4
Outlet purchase
2026-06-28 · Member activity · RM 46.55
Points credited
2026-06-16 · OPLUMO Outlet 4
Outlet purchase
2026-06-04 · Member activity · RM 51.45