Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S1
Siti 14833
VM0014833Platinummember14833@example.test · +601110014833 · Preferred outlet: OPLUMO Outlet 10
FamilyDelivery
Consent Status
Opted Out
Points Balance
4,858
Current loyalty balance
Lifetime Spend
RM 6,073
Across 44 visits
Total Visits
44
Since 2024-04-08
Average Order Value
RM 167
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
140d
2026-05-22
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Platinum tier
Membership & rewards
Platinum member
4,858 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-22 · OPLUMO Outlet 10
Outlet purchase
2026-05-10 · Member activity · RM 125.25
App session
2026-04-28 · OPLUMO Outlet 10
Points credited
2026-04-16 · Member activity · RM 141.95
Win-back campaign delivered
2026-04-04 · OPLUMO Outlet 10
Outlet purchase
2026-03-23 · Member activity · RM 158.65
Points credited
2026-03-11 · OPLUMO Outlet 10
Outlet purchase
2026-02-27 · Member activity · RM 175.35