Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J1
Jason 14830
VM0014830Goldmember14830@example.test · +601110014830 · Preferred outlet: OPLUMO Outlet 7
App UserFamily
Consent Status
Opted In
Points Balance
2,730
Current loyalty balance
Lifetime Spend
RM 3,413
Across 25 visits
Total Visits
25
Since 2025-04-05
Average Order Value
RM 142
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
120d
2026-06-11
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
2,730 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-11 · OPLUMO Outlet 7
Outlet purchase
2026-05-30 · Member activity · RM 106.50
App session
2026-05-18 · OPLUMO Outlet 7
Points credited
2026-05-06 · Member activity · RM 120.70
Win-back campaign delivered
2026-04-24 · OPLUMO Outlet 7
Outlet purchase
2026-04-12 · Member activity · RM 134.90
Points credited
2026-03-31 · OPLUMO Outlet 7
Outlet purchase
2026-03-19 · Member activity · RM 149.10