Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S1
Sarah 14827
VM0014827Goldmember14827@example.test · +601110014827 · Preferred outlet: OPLUMO Outlet 4
WeekendApp User
Consent Status
Opted In
Points Balance
3,452
Current loyalty balance
Lifetime Spend
RM 4,316
Across 26 visits
Total Visits
26
Since 2025-03-15
Average Order Value
RM 166
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
123d
2026-06-08
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
3,452 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-08 · OPLUMO Outlet 4
Outlet purchase
2026-05-27 · Member activity · RM 124.50
App session
2026-05-15 · OPLUMO Outlet 4
Points credited
2026-05-03 · Member activity · RM 141.10
Win-back campaign delivered
2026-04-21 · OPLUMO Outlet 4
Outlet purchase
2026-04-09 · Member activity · RM 157.70
Points credited
2026-03-28 · OPLUMO Outlet 4
Outlet purchase
2026-03-16 · Member activity · RM 174.30