Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 01482
VM0001482Silvermember1482@example.test · +601110001482 · Preferred outlet: OPLUMO Outlet 4
LunchNew Joiner
Consent Status
Opted Out
Points Balance
2,202
Current loyalty balance
Lifetime Spend
RM 2,754
Across 28 visits
Total Visits
28
Since 2025-04-08
Average Order Value
RM 117
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
63d
2026-08-07
App Status
Not Installed
OPLUMO App relationship
Member Status
At Risk
Silver tier
Membership & rewards
Silver member
2,202 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
CRM NoteConsider win-back offer
Recent activity
Member timeline
Win-back campaign delivered
2026-08-07 · OPLUMO Outlet 4
Outlet purchase
2026-07-26 · Member activity · RM 87.75
App session
2026-07-14 · OPLUMO Outlet 4
Points credited
2026-07-02 · Member activity · RM 99.45
Win-back campaign delivered
2026-06-20 · OPLUMO Outlet 4
Outlet purchase
2026-06-08 · Member activity · RM 111.15
Points credited
2026-05-27 · OPLUMO Outlet 4
Outlet purchase
2026-05-15 · Member activity · RM 122.85