Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K0
Kavitha 01481
VM0001481Goldmember1481@example.test · +601110001481 · Preferred outlet: OPLUMO Outlet 3
FamilyDelivery
Consent Status
Opted Out
Points Balance
3,419
Current loyalty balance
Lifetime Spend
RM 4,274
Across 38 visits
Total Visits
38
Since 2024-11-03
Average Order Value
RM 104
Member AOV
Preferred Outlet
OPLUMO Outlet 3
Most visited location
Last Visit
39d
2026-08-31
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
3,419 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-08-31 · OPLUMO Outlet 3
Outlet purchase
2026-08-19 · Member activity · RM 78.00
App session
2026-08-07 · OPLUMO Outlet 3
Points credited
2026-07-26 · Member activity · RM 88.40
Win-back campaign delivered
2026-07-14 · OPLUMO Outlet 3
Outlet purchase
2026-07-02 · Member activity · RM 98.80
Points credited
2026-06-20 · OPLUMO Outlet 3
Outlet purchase
2026-06-08 · Member activity · RM 109.20