Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D1
Daniel 14802
VM0014802Goldmember14802@example.test · +601110014802 · Preferred outlet: OPLUMO Outlet 13
LunchNew Joiner
Consent Status
Opted In
Points Balance
2,492
Current loyalty balance
Lifetime Spend
RM 3,115
Across 40 visits
Total Visits
40
Since 2024-05-25
Average Order Value
RM 82
Member AOV
Preferred Outlet
OPLUMO Outlet 13
Most visited location
Last Visit
165d
2026-04-27
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
2,492 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-27 · OPLUMO Outlet 13
Outlet purchase
2026-04-15 · Member activity · RM 61.50
App session
2026-04-03 · OPLUMO Outlet 13
Points credited
2026-03-22 · Member activity · RM 69.70
Win-back campaign delivered
2026-03-10 · OPLUMO Outlet 13
Outlet purchase
2026-02-26 · Member activity · RM 77.90
Points credited
2026-02-14 · OPLUMO Outlet 13
Outlet purchase
2026-02-02 · Member activity · RM 86.10