Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N1
Nurul 14793
VM0014793Goldmember14793@example.test · +601110014793 · Preferred outlet: OPLUMO Outlet 4
FamilyDelivery
Consent Status
Opted Out
Points Balance
4,204
Current loyalty balance
Lifetime Spend
RM 5,256
Across 31 visits
Total Visits
31
Since 2025-04-02
Average Order Value
RM 167
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
15d
2026-09-24
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
4,204 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-24 · OPLUMO Outlet 4
Outlet purchase
2026-09-12 · Member activity · RM 125.25
App session
2026-08-31 · OPLUMO Outlet 4
Points credited
2026-08-19 · Member activity · RM 141.95
Win-back campaign delivered
2026-08-07 · OPLUMO Outlet 4
Outlet purchase
2026-07-26 · Member activity · RM 158.65
Points credited
2026-07-14 · OPLUMO Outlet 4
Outlet purchase
2026-07-02 · Member activity · RM 175.35