Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J1
Jason 14782
VM0014782Silvermember14782@example.test · +601110014782 · Preferred outlet: OPLUMO Outlet 10
App UserFamily
Consent Status
Opted Out
Points Balance
2,023
Current loyalty balance
Lifetime Spend
RM 2,529
Across 16 visits
Total Visits
16
Since 2025-10-09
Average Order Value
RM 131
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
95d
2026-07-06
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
2,023 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-07-06 · OPLUMO Outlet 10
Outlet purchase
2026-06-24 · Member activity · RM 98.25
App session
2026-06-12 · OPLUMO Outlet 10
Points credited
2026-05-31 · Member activity · RM 111.35
Win-back campaign delivered
2026-05-19 · OPLUMO Outlet 10
Outlet purchase
2026-05-07 · Member activity · RM 124.45
Points credited
2026-04-25 · OPLUMO Outlet 10
Outlet purchase
2026-04-13 · Member activity · RM 137.55