Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Aiman 14760
VM0014760Membermember14760@example.test · +601110014760 · Preferred outlet: OPLUMO Outlet 5
High ValueWeekend
Consent Status
Opted In
Points Balance
729
Current loyalty balance
Lifetime Spend
RM 912
Across 17 visits
Total Visits
17
Since 2025-08-25
Average Order Value
RM 58
Member AOV
Preferred Outlet
OPLUMO Outlet 5
Most visited location
Last Visit
122d
2026-06-09
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
729 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-09 · OPLUMO Outlet 5
Outlet purchase
2026-05-28 · Member activity · RM 43.50
App session
2026-05-16 · OPLUMO Outlet 5
Points credited
2026-05-04 · Member activity · RM 49.30
Win-back campaign delivered
2026-04-22 · OPLUMO Outlet 5
Outlet purchase
2026-04-10 · Member activity · RM 55.10
Points credited
2026-03-29 · OPLUMO Outlet 5
Outlet purchase
2026-03-17 · Member activity · RM 60.90