Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S1
Siti 14737
VM0014737Membermember14737@example.test · +601110014737 · Preferred outlet: OPLUMO Outlet 16
FamilyDelivery
Consent Status
Opted In
Points Balance
845
Current loyalty balance
Lifetime Spend
RM 1,057
Across 13 visits
Total Visits
13
Since 2025-10-11
Average Order Value
RM 72
Member AOV
Preferred Outlet
OPLUMO Outlet 16
Most visited location
Last Visit
147d
2026-05-15
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
845 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-15 · OPLUMO Outlet 16
Outlet purchase
2026-05-03 · Member activity · RM 54.00
App session
2026-04-21 · OPLUMO Outlet 16
Points credited
2026-04-09 · Member activity · RM 61.20
Win-back campaign delivered
2026-03-28 · OPLUMO Outlet 16
Outlet purchase
2026-03-16 · Member activity · RM 68.40
Points credited
2026-03-04 · OPLUMO Outlet 16
Outlet purchase
2026-02-20 · Member activity · RM 75.60