Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J1
Jason 14734
VM0014734Silvermember14734@example.test · +601110014734 · Preferred outlet: OPLUMO Outlet 13
App UserFamily
Consent Status
Opted Out
Points Balance
1,263
Current loyalty balance
Lifetime Spend
RM 1,579
Across 12 visits
Total Visits
12
Since 2026-03-20
Average Order Value
RM 111
Member AOV
Preferred Outlet
OPLUMO Outlet 13
Most visited location
Last Visit
5d
2026-10-04
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,263 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-04 · OPLUMO Outlet 13
Outlet purchase
2026-09-22 · Member activity · RM 83.25
App session
2026-09-10 · OPLUMO Outlet 13
Points credited
2026-08-29 · Member activity · RM 94.35
Win-back campaign delivered
2026-08-17 · OPLUMO Outlet 13
Outlet purchase
2026-08-05 · Member activity · RM 105.45
Points credited
2026-07-24 · OPLUMO Outlet 13
Outlet purchase
2026-07-12 · Member activity · RM 116.55