Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
WJ
Wei Jian 14726
VM0014726Silvermember14726@example.test · +601110014726 · Preferred outlet: OPLUMO Outlet 5
App UserFamily
Consent Status
Opted In
Points Balance
1,740
Current loyalty balance
Lifetime Spend
RM 2,176
Across 36 visits
Total Visits
36
Since 2024-09-03
Average Order Value
RM 67
Member AOV
Preferred Outlet
OPLUMO Outlet 5
Most visited location
Last Visit
136d
2026-05-26
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,740 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-26 · OPLUMO Outlet 5
Outlet purchase
2026-05-14 · Member activity · RM 50.25
App session
2026-05-02 · OPLUMO Outlet 5
Points credited
2026-04-20 · Member activity · RM 56.95
Win-back campaign delivered
2026-04-08 · OPLUMO Outlet 5
Outlet purchase
2026-03-27 · Member activity · RM 63.65
Points credited
2026-03-15 · OPLUMO Outlet 5
Outlet purchase
2026-03-03 · Member activity · RM 70.35