Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N1
Nurul 14721
VM0014721Silvermember14721@example.test · +601110014721 · Preferred outlet: OPLUMO Outlet 17
FamilyDelivery
Consent Status
Opted In
Points Balance
1,861
Current loyalty balance
Lifetime Spend
RM 2,327
Across 34 visits
Total Visits
34
Since 2025-02-15
Average Order Value
RM 64
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
7d
2026-10-02
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,861 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-10-02 · OPLUMO Outlet 17
Outlet purchase
2026-09-20 · Member activity · RM 48.00
App session
2026-09-08 · OPLUMO Outlet 17
Points credited
2026-08-27 · Member activity · RM 54.40
Win-back campaign delivered
2026-08-15 · OPLUMO Outlet 17
Outlet purchase
2026-08-03 · Member activity · RM 60.80
Points credited
2026-07-22 · OPLUMO Outlet 17
Outlet purchase
2026-07-10 · Member activity · RM 67.20