Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D1
Daniel 14718
VM0014718Silvermember14718@example.test · +601110014718 · Preferred outlet: OPLUMO Outlet 14
App UserFamily
Consent Status
Opted In
Points Balance
2,215
Current loyalty balance
Lifetime Spend
RM 2,769
Across 37 visits
Total Visits
37
Since 2024-07-20
Average Order Value
RM 66
Member AOV
Preferred Outlet
OPLUMO Outlet 14
Most visited location
Last Visit
163d
2026-04-29
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
2,215 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-29 · OPLUMO Outlet 14
Outlet purchase
2026-04-17 · Member activity · RM 49.50
App session
2026-04-05 · OPLUMO Outlet 14
Points credited
2026-03-24 · Member activity · RM 56.10
Win-back campaign delivered
2026-03-12 · OPLUMO Outlet 14
Outlet purchase
2026-02-28 · Member activity · RM 62.70
Points credited
2026-02-16 · OPLUMO Outlet 14
Outlet purchase
2026-02-04 · Member activity · RM 69.30