Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J1
Jason 14710
VM0014710Silvermember14710@example.test · +601110014710 · Preferred outlet: OPLUMO Outlet 6
App UserFamily
Consent Status
Opted In
Points Balance
1,944
Current loyalty balance
Lifetime Spend
RM 2,430
Across 20 visits
Total Visits
20
Since 2025-07-09
Average Order Value
RM 139
Member AOV
Preferred Outlet
OPLUMO Outlet 6
Most visited location
Last Visit
115d
2026-06-16
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,944 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-16 · OPLUMO Outlet 6
Outlet purchase
2026-06-04 · Member activity · RM 104.25
App session
2026-05-23 · OPLUMO Outlet 6
Points credited
2026-05-11 · Member activity · RM 118.15
Win-back campaign delivered
2026-04-29 · OPLUMO Outlet 6
Outlet purchase
2026-04-17 · Member activity · RM 132.05
Points credited
2026-04-05 · OPLUMO Outlet 6
Outlet purchase
2026-03-24 · Member activity · RM 145.95