Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
ML
Mei Ling 14703
VM0014703Goldmember14703@example.test · +601110014703 · Preferred outlet: OPLUMO Outlet 16
Birthday SoonLunch
Consent Status
Opted In
Points Balance
2,598
Current loyalty balance
Lifetime Spend
RM 3,248
Across 22 visits
Total Visits
22
Since 2025-09-24
Average Order Value
RM 132
Member AOV
Preferred Outlet
OPLUMO Outlet 16
Most visited location
Last Visit
2d
2026-10-07
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
2,598 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-10-07 · OPLUMO Outlet 16
Outlet purchase
2026-09-25 · Member activity · RM 99.00
App session
2026-09-13 · OPLUMO Outlet 16
Points credited
2026-09-01 · Member activity · RM 112.20
Win-back campaign delivered
2026-08-20 · OPLUMO Outlet 16
Outlet purchase
2026-08-08 · Member activity · RM 125.40
Points credited
2026-07-27 · OPLUMO Outlet 16
Outlet purchase
2026-07-15 · Member activity · RM 138.60