Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J1
Jason 14698
VM0014698Silvermember14698@example.test · +601110014698 · Preferred outlet: OPLUMO Outlet 11
LunchNew Joiner
Consent Status
Opted In
Points Balance
1,006
Current loyalty balance
Lifetime Spend
RM 1,258
Across 14 visits
Total Visits
14
Since 2026-02-01
Average Order Value
RM 104
Member AOV
Preferred Outlet
OPLUMO Outlet 11
Most visited location
Last Visit
16d
2026-09-23
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,006 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-23 · OPLUMO Outlet 11
Outlet purchase
2026-09-11 · Member activity · RM 78.00
App session
2026-08-30 · OPLUMO Outlet 11
Points credited
2026-08-18 · Member activity · RM 88.40
Win-back campaign delivered
2026-08-06 · OPLUMO Outlet 11
Outlet purchase
2026-07-25 · Member activity · RM 98.80
Points credited
2026-07-13 · OPLUMO Outlet 11
Outlet purchase
2026-07-01 · Member activity · RM 109.20