Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D1
Daniel 14694
VM0014694Goldmember14694@example.test · +601110014694 · Preferred outlet: OPLUMO Outlet 7
App UserFamily
Consent Status
Opted In
Points Balance
3,260
Current loyalty balance
Lifetime Spend
RM 4,075
Across 34 visits
Total Visits
34
Since 2024-12-13
Average Order Value
RM 103
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
71d
2026-07-30
App Status
Installed
OPLUMO App relationship
Member Status
At Risk
Gold tier
Membership & rewards
Gold member
3,260 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
CRM NoteConsider win-back offer
Recent activity
Member timeline
Win-back campaign delivered
2026-07-30 · OPLUMO Outlet 7
Outlet purchase
2026-07-18 · Member activity · RM 77.25
App session
2026-07-06 · OPLUMO Outlet 7
Points credited
2026-06-24 · Member activity · RM 87.55
Win-back campaign delivered
2026-06-12 · OPLUMO Outlet 7
Outlet purchase
2026-05-31 · Member activity · RM 97.85
Points credited
2026-05-19 · OPLUMO Outlet 7
Outlet purchase
2026-05-07 · Member activity · RM 108.15