Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
H1
Hakim 14684
VM0014684Goldmember14684@example.test · +601110014684 · Preferred outlet: OPLUMO Outlet 14
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
4,692
Current loyalty balance
Lifetime Spend
RM 5,866
Across 44 visits
Total Visits
44
Since 2024-07-20
Average Order Value
RM 119
Member AOV
Preferred Outlet
OPLUMO Outlet 14
Most visited location
Last Visit
37d
2026-09-02
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
4,692 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-02 · OPLUMO Outlet 14
Outlet purchase
2026-08-21 · Member activity · RM 89.25
App session
2026-08-09 · OPLUMO Outlet 14
Points credited
2026-07-28 · Member activity · RM 101.15
Win-back campaign delivered
2026-07-16 · OPLUMO Outlet 14
Outlet purchase
2026-07-04 · Member activity · RM 113.05
Points credited
2026-06-22 · OPLUMO Outlet 14
Outlet purchase
2026-06-10 · Member activity · RM 124.95