Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D1
Daniel 14682
VM0014682Membermember14682@example.test · +601110014682 · Preferred outlet: OPLUMO Outlet 12
LunchNew Joiner
Consent Status
Opted In
Points Balance
489
Current loyalty balance
Lifetime Spend
RM 612
Across 4 visits
Total Visits
4
Since 2026-07-09
Average Order Value
RM 135
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
38d
2026-09-01
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
489 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-01 · OPLUMO Outlet 12
Outlet purchase
2026-08-20 · Member activity · RM 101.25
App session
2026-08-08 · OPLUMO Outlet 12
Points credited
2026-07-27 · Member activity · RM 114.75
Win-back campaign delivered
2026-07-15 · OPLUMO Outlet 12
Outlet purchase
2026-07-03 · Member activity · RM 128.25
Points credited
2026-06-21 · OPLUMO Outlet 12
Outlet purchase
2026-06-09 · Member activity · RM 141.75