Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
WJ
Wei Jian 14678
VM0014678Membermember14678@example.test · +601110014678 · Preferred outlet: OPLUMO Outlet 8
App UserFamily
Consent Status
Opted In
Points Balance
399
Current loyalty balance
Lifetime Spend
RM 500
Across 15 visits
Total Visits
15
Since 2025-08-26
Average Order Value
RM 31
Member AOV
Preferred Outlet
OPLUMO Outlet 8
Most visited location
Last Visit
157d
2026-05-05
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
399 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-05 · OPLUMO Outlet 8
Outlet purchase
2026-04-23 · Member activity · RM 23.25
App session
2026-04-11 · OPLUMO Outlet 8
Points credited
2026-03-30 · Member activity · RM 26.35
Win-back campaign delivered
2026-03-18 · OPLUMO Outlet 8
Outlet purchase
2026-03-06 · Member activity · RM 29.45
Points credited
2026-02-22 · OPLUMO Outlet 8
Outlet purchase
2026-02-10 · Member activity · RM 32.55