Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
WJ
Wei Jian 14666
VM0014666Membermember14666@example.test · +601110014666 · Preferred outlet: OPLUMO Outlet 13
LunchNew Joiner
Consent Status
Opted In
Points Balance
387
Current loyalty balance
Lifetime Spend
RM 484
Across 5 visits
Total Visits
5
Since 2026-07-15
Average Order Value
RM 106
Member AOV
Preferred Outlet
OPLUMO Outlet 13
Most visited location
Last Visit
14d
2026-09-25
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
387 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-25 · OPLUMO Outlet 13
Outlet purchase
2026-09-13 · Member activity · RM 79.50
App session
2026-09-01 · OPLUMO Outlet 13
Points credited
2026-08-20 · Member activity · RM 90.10
Win-back campaign delivered
2026-08-08 · OPLUMO Outlet 13
Outlet purchase
2026-07-27 · Member activity · RM 100.70
Points credited
2026-07-15 · OPLUMO Outlet 13
Outlet purchase
2026-07-03 · Member activity · RM 111.30