Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N1
Nurul 14661
VM0014661Silvermember14661@example.test · +601110014661 · Preferred outlet: OPLUMO Outlet 8
New JoinerHigh Value
Consent Status
Opted In
Points Balance
1,226
Current loyalty balance
Lifetime Spend
RM 1,534
Across 29 visits
Total Visits
29
Since 2025-01-09
Average Order Value
RM 45
Member AOV
Preferred Outlet
OPLUMO Outlet 8
Most visited location
Last Visit
134d
2026-05-28
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,226 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-28 · OPLUMO Outlet 8
Outlet purchase
2026-05-16 · Member activity · RM 33.75
App session
2026-05-04 · OPLUMO Outlet 8
Points credited
2026-04-22 · Member activity · RM 38.25
Win-back campaign delivered
2026-04-10 · OPLUMO Outlet 8
Outlet purchase
2026-03-29 · Member activity · RM 42.75
Points credited
2026-03-17 · OPLUMO Outlet 8
Outlet purchase
2026-03-05 · Member activity · RM 47.25