Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D1
Daniel 14658
VM0014658Silvermember14658@example.test · +601110014658 · Preferred outlet: OPLUMO Outlet 5
LunchNew Joiner
Consent Status
Opted In
Points Balance
1,424
Current loyalty balance
Lifetime Spend
RM 1,781
Across 32 visits
Total Visits
32
Since 2024-11-30
Average Order Value
RM 54
Member AOV
Preferred Outlet
OPLUMO Outlet 5
Most visited location
Last Visit
120d
2026-06-11
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,424 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-11 · OPLUMO Outlet 5
Outlet purchase
2026-05-30 · Member activity · RM 40.50
App session
2026-05-18 · OPLUMO Outlet 5
Points credited
2026-05-06 · Member activity · RM 45.90
Win-back campaign delivered
2026-04-24 · OPLUMO Outlet 5
Outlet purchase
2026-04-12 · Member activity · RM 51.30
Points credited
2026-03-31 · OPLUMO Outlet 5
Outlet purchase
2026-03-19 · Member activity · RM 56.70