Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K1
Kavitha 14657
VM0014657Silvermember14657@example.test · +601110014657 · Preferred outlet: OPLUMO Outlet 4
FamilyDelivery
Consent Status
Opted In
Points Balance
1,267
Current loyalty balance
Lifetime Spend
RM 1,584
Across 44 visits
Total Visits
44
Since 2024-04-06
Average Order Value
RM 34
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
142d
2026-05-20
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,267 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-20 · OPLUMO Outlet 4
Outlet purchase
2026-05-08 · Member activity · RM 25.50
App session
2026-04-26 · OPLUMO Outlet 4
Points credited
2026-04-14 · Member activity · RM 28.90
Win-back campaign delivered
2026-04-02 · OPLUMO Outlet 4
Outlet purchase
2026-03-21 · Member activity · RM 32.30
Points credited
2026-03-09 · OPLUMO Outlet 4
Outlet purchase
2026-02-25 · Member activity · RM 35.70