Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Arun 14644
VM0014644Goldmember14644@example.test · +601110014644 · Preferred outlet: OPLUMO Outlet 8
DeliveryBirthday Soon
Consent Status
Opted Out
Points Balance
2,710
Current loyalty balance
Lifetime Spend
RM 3,388
Across 39 visits
Total Visits
39
Since 2024-08-23
Average Order Value
RM 108
Member AOV
Preferred Outlet
OPLUMO Outlet 8
Most visited location
Last Visit
93d
2026-07-08
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
2,710 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-07-08 · OPLUMO Outlet 8
Outlet purchase
2026-06-26 · Member activity · RM 81.00
App session
2026-06-14 · OPLUMO Outlet 8
Points credited
2026-06-02 · Member activity · RM 91.80
Win-back campaign delivered
2026-05-21 · OPLUMO Outlet 8
Outlet purchase
2026-05-09 · Member activity · RM 102.60
Points credited
2026-04-27 · OPLUMO Outlet 8
Outlet purchase
2026-04-15 · Member activity · RM 113.40