Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N1
Nurul 14637
VM0014637Membermember14637@example.test · +601110014637 · Preferred outlet: OPLUMO Outlet 1
New JoinerHigh Value
Consent Status
Opted In
Points Balance
380
Current loyalty balance
Lifetime Spend
RM 475
Across 10 visits
Total Visits
10
Since 2026-04-15
Average Order Value
RM 45
Member AOV
Preferred Outlet
OPLUMO Outlet 1
Most visited location
Last Visit
15d
2026-09-24
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
380 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-24 · OPLUMO Outlet 1
Outlet purchase
2026-09-12 · Member activity · RM 33.75
App session
2026-08-31 · OPLUMO Outlet 1
Points credited
2026-08-19 · Member activity · RM 38.25
Win-back campaign delivered
2026-08-07 · OPLUMO Outlet 1
Outlet purchase
2026-07-26 · Member activity · RM 42.75
Points credited
2026-07-14 · OPLUMO Outlet 1
Outlet purchase
2026-07-02 · Member activity · RM 47.25