Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S1
Sarah 14635
VM0014635Silvermember14635@example.test · +601110014635 · Preferred outlet: OPLUMO Outlet 16
WeekendApp User
Consent Status
Opted In
Points Balance
1,027
Current loyalty balance
Lifetime Spend
RM 1,284
Across 18 visits
Total Visits
18
Since 2025-11-26
Average Order Value
RM 58
Member AOV
Preferred Outlet
OPLUMO Outlet 16
Most visited location
Last Visit
11d
2026-09-28
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,027 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-28 · OPLUMO Outlet 16
Outlet purchase
2026-09-16 · Member activity · RM 43.50
App session
2026-09-04 · OPLUMO Outlet 16
Points credited
2026-08-23 · Member activity · RM 49.30
Win-back campaign delivered
2026-08-11 · OPLUMO Outlet 16
Outlet purchase
2026-07-30 · Member activity · RM 55.10
Points credited
2026-07-18 · OPLUMO Outlet 16
Outlet purchase
2026-07-06 · Member activity · RM 60.90