Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
ML
Mei Ling 14631
VM0014631Goldmember14631@example.test · +601110014631 · Preferred outlet: OPLUMO Outlet 12
Birthday SoonLunch
Consent Status
Opted Out
Points Balance
2,697
Current loyalty balance
Lifetime Spend
RM 3,372
Across 34 visits
Total Visits
34
Since 2025-02-20
Average Order Value
RM 110
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
2d
2026-10-07
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
2,697 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-10-07 · OPLUMO Outlet 12
Outlet purchase
2026-09-25 · Member activity · RM 82.50
App session
2026-09-13 · OPLUMO Outlet 12
Points credited
2026-09-01 · Member activity · RM 93.50
Win-back campaign delivered
2026-08-20 · OPLUMO Outlet 12
Outlet purchase
2026-08-08 · Member activity · RM 104.50
Points credited
2026-07-27 · OPLUMO Outlet 12
Outlet purchase
2026-07-15 · Member activity · RM 115.50