Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
M0
Michelle 01463
VM0001463Membermember1463@example.test · +601110001463 · Preferred outlet: OPLUMO Outlet 2
Birthday SoonLunch
Consent Status
Opted In
Points Balance
565
Current loyalty balance
Lifetime Spend
RM 707
Across 7 visits
Total Visits
7
Since 2026-05-15
Average Order Value
RM 134
Member AOV
Preferred Outlet
OPLUMO Outlet 2
Most visited location
Last Visit
39d
2026-08-31
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
565 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-08-31 · OPLUMO Outlet 2
Outlet purchase
2026-08-19 · Member activity · RM 100.50
App session
2026-08-07 · OPLUMO Outlet 2
Points credited
2026-07-26 · Member activity · RM 113.90
Win-back campaign delivered
2026-07-14 · OPLUMO Outlet 2
Outlet purchase
2026-07-02 · Member activity · RM 127.30
Points credited
2026-06-20 · OPLUMO Outlet 2
Outlet purchase
2026-06-08 · Member activity · RM 140.70