Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N1
Nurul 14625
VM0014625Silvermember14625@example.test · +601110014625 · Preferred outlet: OPLUMO Outlet 6
FamilyDelivery
Consent Status
Opted In
Points Balance
1,866
Current loyalty balance
Lifetime Spend
RM 2,334
Across 41 visits
Total Visits
41
Since 2024-06-16
Average Order Value
RM 66
Member AOV
Preferred Outlet
OPLUMO Outlet 6
Most visited location
Last Visit
125d
2026-06-06
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,866 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-06 · OPLUMO Outlet 6
Outlet purchase
2026-05-25 · Member activity · RM 49.50
App session
2026-05-13 · OPLUMO Outlet 6
Points credited
2026-05-01 · Member activity · RM 56.10
Win-back campaign delivered
2026-04-19 · OPLUMO Outlet 6
Outlet purchase
2026-04-07 · Member activity · RM 62.70
Points credited
2026-03-26 · OPLUMO Outlet 6
Outlet purchase
2026-03-14 · Member activity · RM 69.30