Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N1
Nurul 14601
VM0014601Goldmember14601@example.test · +601110014601 · Preferred outlet: OPLUMO Outlet 16
FamilyDelivery
Consent Status
Opted In
Points Balance
2,981
Current loyalty balance
Lifetime Spend
RM 3,727
Across 29 visits
Total Visits
29
Since 2025-01-26
Average Order Value
RM 147
Member AOV
Preferred Outlet
OPLUMO Outlet 16
Most visited location
Last Visit
117d
2026-06-14
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
2,981 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-14 · OPLUMO Outlet 16
Outlet purchase
2026-06-02 · Member activity · RM 110.25
App session
2026-05-21 · OPLUMO Outlet 16
Points credited
2026-05-09 · Member activity · RM 124.95
Win-back campaign delivered
2026-04-27 · OPLUMO Outlet 16
Outlet purchase
2026-04-15 · Member activity · RM 139.65
Points credited
2026-04-03 · OPLUMO Outlet 16
Outlet purchase
2026-03-22 · Member activity · RM 154.35