Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Aiman 14592
VM0014592Membermember14592@example.test · +601110014592 · Preferred outlet: OPLUMO Outlet 7
High ValueWeekend
Consent Status
Opted In
Points Balance
377
Current loyalty balance
Lifetime Spend
RM 472
Across 10 visits
Total Visits
10
Since 2025-11-18
Average Order Value
RM 62
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
163d
2026-04-29
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
377 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-29 · OPLUMO Outlet 7
Outlet purchase
2026-04-17 · Member activity · RM 46.50
App session
2026-04-05 · OPLUMO Outlet 7
Points credited
2026-03-24 · Member activity · RM 52.70
Win-back campaign delivered
2026-03-12 · OPLUMO Outlet 7
Outlet purchase
2026-02-28 · Member activity · RM 58.90
Points credited
2026-02-16 · OPLUMO Outlet 7
Outlet purchase
2026-02-04 · Member activity · RM 65.10