Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N1
Nurul 14589
VM0014589Membermember14589@example.test · +601110014589 · Preferred outlet: OPLUMO Outlet 4
New JoinerHigh Value
Consent Status
Opted In
Points Balance
950
Current loyalty balance
Lifetime Spend
RM 1,188
Across 28 visits
Total Visits
28
Since 2025-01-30
Average Order Value
RM 46
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
131d
2026-05-31
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
950 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-31 · OPLUMO Outlet 4
Outlet purchase
2026-05-19 · Member activity · RM 34.50
App session
2026-05-07 · OPLUMO Outlet 4
Points credited
2026-04-25 · Member activity · RM 39.10
Win-back campaign delivered
2026-04-13 · OPLUMO Outlet 4
Outlet purchase
2026-04-01 · Member activity · RM 43.70
Points credited
2026-03-20 · OPLUMO Outlet 4
Outlet purchase
2026-03-08 · Member activity · RM 48.30